Comfortable clean room and bathroom. Comfortable bed, pillows and lovely bedding and towels. We thoroughly enjoyed our breakfast and lunch we had in the bar. Location was great for Bridgewater Hall, where we were going in the evening. The staff were all excellent, friendly and courteous. Thank you for the birthday card and box of sweets in the room for my husband's birthday. it was a lovely touch and surprise for him.
Angela
maart 2025
Receptionist was courteous and kind. Dealt professionally with a rude customer by modelling the correct behaviour and staying calm. Explained Manchester's accommodation tax and was engaging and informative. Apologies that I failed to note her name. Our room was double aspect with a huge comfortable bed. We slept well. Clean en-suite with powerful shower. Breakfast faultless. Location ideal for concerts at the Bridgwater Hall. If using the First Street Q Car park there is an alternative footpath over the canal and past the Starbucks. Alternatively if using this hotel as your base consider the tram network as Castlefield station is just across the road next to the GMEX.
Iwan
februari 2025
I have been staying in Leonardo for the past 4 years when visiting Manchester. Perfect location. My room was fab, small, but I was staying alone. View of the canal, lots of hangers, which I love as most of the time there isn't enough. Kettle will lots of tea and milk, lots of milk hurrah! Iron and board and drawers for your clothes. I love the fact that there are so many cleaning staff turning the rooms over each day. The rooms are always sparkling clean.
Joanne
januari 2025
the hotel was excellent and the staff were extremely helpful and friendly
Roger
januari 2025
Staff at reception were very welcoming, check in was quick. The rooms were of a good size with comfortable beds and a hot shower. Communal areas were clean and tidy Location of the hotel was very good easily assessing to local transport and surrounding areas
Kellie
december 2024
Nice hotel, rooms clean and comfortable and a good location.
Syd
december 2024
Problem with a toilet resolved fairly quickly with a swap to a room with accessibility features, unlike the one we booked, but more convenient for us. Night porter (gentleman with glasses, husband didn't catch his name!) was very friendly and attentive to my husband who was using crutches, and was able to assist with ordering and delivering food to the room while I was at a work event. He had a very friendly and professional attitude, and nothing was too much trouble.
Kayleigh
december 2024
The hotel was beautiful, very festive, modern, unique in its decor. Really impressed. Room was big enough, beds super comfy and cosy room. We asked for a quiet room, this was provided, had the usual chatter from passing guests in the corridors but didnt affect our stay
Katwilove
december 2022
the location was good but most other things I cannot say the same for. I could have forgiven most this but the food was just awful.
Araci
november 2024
My friends and I arrived at the hotel around noon and planned to leave our bags there first. However, the staff who worked there, I don't know her name but she was very nice. She said she would check if there were any rooms available at that time. If there were, she would let us check in right away, which impressed me a lot because most of the hotels, they would make us wait until the check-in time or pay extra to check in early. I would like to thank her very much for making our trip easier. But it wasn't just the reception who took good care of us. Every staff member I passed by was smiling and providing good services. The room is clean. I like that they have an iron. There are a lot of tea and coffee to use. The warm bed is comfortable to sleep on. There are two pillows for each person (there are three of us sleeping). The location is convenient, not far from shopping, restaurants or pubs. The hotel is quiet. You can't hear people in the next room or any walking sounds. Overall, I like it very much, especially the staff. The service is very good.
Tida
november 2024